Refund and Returns Policy

FlixTreme4K – Refund and Returns Policy


Thank you for choosing FlixTreme4K. We are committed to providing a seamless 4K streaming experience. However, we understand that certain situations may require a refund or clarification of our policy. Please review the following information regarding refund eligibility and procedures.

Refund Policy


Refund Eligibility Refunds may be granted under the following conditions:

Billing Errors: If you were charged incorrectly due to an error on our end, we will promptly refund the overcharged amount.


Technical Issues: If unresolved technical issues or service disruptions significantly impair your ability to use our services, a refund may be issued.

 

Cancellation Within Trial Period: If you are not satisfied with your subscription, you may cancel within 7 days of purchase and receive an 80% refund of the total amount. This deduction accounts for applicable taxes and payment processor fees.


Note: Refunds are not available for subscription fees beyond the trial period unless exceptional circumstances apply.

How to Request a Refund


To initiate a refund, please follow these steps:

 

Email our support team at support@flixtreme4k.com with the subject line: “Refund Request”.


Provide the following details in your email:

  • Your full name
  • Email address associated with your FlixTreme4K account
  • Subscription plan details
  • A detailed description of the issue or reason for the refund request
    Our team will review your request and respond within a reasonable timeframe.

Refund Approval and Processing


If your refund request is approved, we will process the refund promptly.
Refunds will be issued via the original payment method used for the subscription.


Refund Timeframe


The time required for the refunded amount to reflect in your account may vary depending on your payment method and financial institution.

 

Need Help? Contact Us Anytime!
For additional questions or support, we’re here for you 24/7. Reach out via:

  • WhatsApp: [Insert WhatsApp number/link]
  • Telegram: [Insert Telegram link/username]
    Our customer service team is always ready to assist you with any inquiries or concerns!

 

Thank you for trusting FlixTreme4K for your 4K streaming needs!

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